{"id":7671,"date":"2020-05-24T10:21:58","date_gmt":"2020-05-24T09:21:58","guid":{"rendered":"https:\/\/www.qualitycompanyformations.co.uk\/blog\/?p=7671"},"modified":"2024-12-23T14:07:14","modified_gmt":"2024-12-23T14:07:14","slug":"find-government-gateway-user-id","status":"publish","type":"post","link":"https:\/\/www.qualitycompanyformations.co.uk\/blog\/find-government-gateway-user-id\/","title":{"rendered":"Where can I find my Government Gateway user ID?"},"content":{"rendered":"
A Government Gateway User ID is one of the most important pieces of information you\u2019ll need to keep safe after forming a company. Without it, you won\u2019t be able to submit documents to HMRC.<\/span><\/p>\n If you created a Government Gateway account when you registered for Self Assessment, VAT, or any other HMRC service, your Government Gateway user ID will have been sent to you by email or <\/span>posted to your registered office address.<\/span><\/p>\n Don\u2019t worry if you don\u2019t have a user ID yet or you\u2019ve forgotten it; there are a few ways to retrieve it. We\u2019ll explain all the options in the blog below.<\/span><\/p>\n A Government Gateway User ID is a 12-digit code that, when combined with your password, gives you access to various HMRC services. It looks something like this: 123123123123.<\/span><\/p>\n When should I register for VAT?<\/span><\/a>\n Self Assessment – 16 common questions answered\u00a0<\/span><\/a>\n A company\u2019s first HMRC letter: What you need to know and do<\/span><\/a>\n <\/p>\n Whether you\u2019re a sole trader or run a limited company, you\u2019ll have certain reporting obligations with HMRC. For example, you may need to file and pay your Corporation Tax bill or submit your Self Assessment tax return. All these tasks require a Government Gateway user ID, allowing you to share your information with HMRC quickly and securely. <\/span><\/p>\n If you\u2019ve lost or forgotten your login details, don\u2019t panic. Here are a few ways to find it.<\/span><\/p>\n Start by searching your email inbox. Search all your folders using the words \u2018Government Gateway user ID\u2019. If this does not produce the required results, there are two other options.<\/span><\/p>\n You can use HMRC\u2019s <\/span>\u2018Problems signing in\u2019 webpage<\/span><\/a> to recover your Government Gateway user ID. Simply click \u2018recover your user ID\u2019, <\/span>which will then ask you to provide your email address, where your user ID will be sent.<\/span><\/p>\n You can also reset your password here if you have forgotten<\/span> it.<\/span><\/p>\n You can call an HMRC helpline to recover your user ID. The number you need to call will depend on which service you use with the Government Gateway account you\u2019re trying to access.<\/p>\n From the UK:<\/strong>\n 0300 200 3600<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 161 930 8445<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 200 3200<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 151 268 0558<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 200 3701<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 292 050 1261<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 200 3600<\/a>\n <\/p>\n From Abroad:<\/strong>\n ++44 161 930 8445<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 123 1073<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 200 3210<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 161 930 8445<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 123 1079<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 (0)300 123 1079<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n If you require your Government Gateway user ID for any other taxes, you can search the list of HMRC contacts<\/a>\u00a0to find the relevant helpline number.<\/p>\n When you call HMRC, you will need to verify your identity. To do this, the agent may ask for your personal Unique Taxpayer Reference (UTR), National Insurance Number, date of birth, company UTR, your organisation\u2019s employer PAYE reference, or your VAT Registration Number.<\/p>\n If you know your user ID but have forgotten your password, you can reset your Government Gateway account password<\/a>. You will need to provide your Government Gateway user ID and the email address you used to create the account.<\/p>\n Depending on which service the account is used for, you will also need to provide certain information to confirm your identity, including:<\/p>\n When you have supplied the required information, HMRC will send you an email with a link to reset your password. The link expires after 30 minutes.<\/p>\n If you enter the wrong Government Gateway user ID or password more than 10 times, you will be locked out of your account. If this happens, you will need to wait 2 hours before you can make further attempts to sign in.<\/p>\n After that time, your account will be unlocked, and you can try again. Unfortunately, HMRC advisors are unable to unlock your account.<\/p>\n If you need extra support because of a condition or special circumstances, you can get extra help and support from HMRC<\/a>, including information in a different format or another language, access to textphone, and webcam appointments with tax advisors who will chat with you in British Sign Language (BSL).<\/p>\n If you want to create a new Government Gateway account for Self Assessment, or you need to register for any other HMRC taxes or services (e.g., VAT, PAYE, Corporation Tax) after setting up a limited company<\/a>, you should visit HMRC Online Services<\/a> page.<\/p>\n Whilst the Government Gateway system was officially decommissioned in March 2019, with HMRC Online Services introduced as a replacement system for HMRC\u2019s own digital services, most users continue to use their Government Gateway details to log in to their HMRC online accounts and file tax returns.<\/p>\n Never miss another confirmation statement deadline<\/span><\/a>\n \n Many users are probably unaware of the changes that took place because their access and services have been unaffected. However, all other government services previously accessed via Government Gateway now use different systems, such as GOV.UK Verify<\/a>. Self Assessment users can also sign up for the new Verify service instead of using Government Gateway.<\/p>\n Keeping your Government Gateway user ID safe and secure is crucial. You\u2019ll need it regularly to log into HMRC online services and file financial information about yourself and your business.<\/span><\/p>\n It\u2019s best to keep your login details private and never share them with anyone – just as you would your bank PIN. If someone else were to get access to your Government Gateway account, they could not only view your confidential information, but also falsely file information to HMRC.<\/span><\/p>\nWhat is a Government Gateway user ID?<\/h3>\n
How to retrieve a lost Government Gateway user ID<\/h3>\n
1. Search your emails<\/h4>\n
2. Use HMRC’s ‘Problem signing in’ page<\/h4>\n
3. Call an HMRC Helpline<\/h4>\n
Self Assessment Helpline<\/h4>\n
PAYE for Employers Helpline<\/h4>\n
VAT Helpline<\/h4>\n
Corporation Tax Helpline<\/h4>\n
Charities Helpline<\/h4>\n
Construction Industry Scheme Helpline<\/h4>\n
Pension Schemes Helpline<\/h4>\n
Other taxes<\/h5>\n
Forgotten your Government Gateway password?<\/h3>\n
\n
Locked out of your Government Gateway account?<\/h3>\n
Additional support from HMRC<\/h3>\n
Create a new Government Gateway account<\/h3>\n
Security advice<\/h3>\n