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\n <\/a>\n <\/div>\n \n3. Call an HMRC Helpline<\/h3>\n
You can call an HMRC helpline to recover your user ID. The number you need to call will depend on which service you use with the Government Gateway account you\u2019re trying to access.<\/p>\n
Self Assessment Helpline<\/h4>\n
From the UK:<\/strong>\n 0300 200 3600<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 161 930 8445<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 200 3200<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 151 268 0558<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 200 3701<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 292 050 1261<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 200 3600<\/a>\n <\/p>\n From Abroad:<\/strong>\n ++44 161 930 8445<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 123 1073<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 200 3210<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 161 930 8445<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n From the UK:<\/strong>\n 0300 123 1079<\/a>\n <\/p>\n From Abroad:<\/strong>\n +44 (0)300 123 1079<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n \n If you require your Government Gateway user ID for any other taxes, you can search the list of HMRC contacts<\/a>\u00a0to find the relevant helpline number.<\/p>\n When you call HMRC, you will need to verify your identity. To do this, the agent may ask for your personal Unique Taxpayer Reference (UTR), National Insurance Number, date of birth, company UTR, your organisation\u2019s employer PAYE reference, or your VAT Registration Number.<\/p>\n If you know your user ID but have forgotten your password, you can reset your Government Gateway account password<\/a>. You will need to provide your Government Gateway user ID and the email address you used to create the account.<\/p>\n Depending on which service the account is used for, you will also need to provide certain information to confirm your identity, including:<\/p>\n When you have supplied the required information, HMRC will send you an email with a link to reset your password. The link expires after 30 minutes.<\/p>\n If you enter the wrong Government Gateway user ID or password more than 10 times, you will be locked out of your account. If this happens, you will need to wait 2 hours before you can make further attempts to sign in.<\/p>\n After that time, your account will be unlocked and you can try again. Unfortunately, HMRC advisors are unable to unlock your account.<\/p>\n If you need extra support because of a condition or special circumstances, you can get extra help and support from HMRC<\/a>, including information in a different format or another language, access to textphone, and webcam appointments with tax advisors who will chat with you in British Sign Language (BSL).<\/p>\n If you want to create a new Government Gateway account for Self Assessment, or you need to register for any other HMRC taxes or services (e.g., VAT, PAYE, Corporation Tax) after setting up a limited company<\/a>, you should visit HMRC Online Services<\/a> page.<\/p>\n Whilst the Government Gateway system was officially decommissioned in March 2019, with HMRC Online Services introduced as a replacement system for HMRC\u2019s own digital services, most users continue to use their Government Gateway details to log in to their HMRC online accounts and file tax returns.<\/p>\n Never miss another confirmation statement deadline<\/span><\/a>\n \n Many users are probably unaware of the changes that took place because their access and services have been unaffected. However, all other government services previously accessed via Government Gateway now use different systems, such as GOV.UK Verify<\/a>. Self Assessment users can also sign up for the new Verify service instead of using Government Gateway.<\/p>\n PAYE for Employers Helpline<\/h4>\n
VAT Helpline<\/h4>\n
Corporation Tax Helpline<\/h4>\n
Charities Helpline<\/h4>\n
Construction Industry Scheme Helpline<\/h4>\n
Pension Schemes Helpline<\/h4>\n
Other taxes<\/h3>\n
Forgotten your Government Gateway password?<\/h3>\n
\n
Locked out of your Government Gateway account?<\/h3>\n
Additional support from HMRC<\/h3>\n
Create a new Government Gateway account<\/h3>\n
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