{"id":7120,"date":"2020-01-25T17:54:47","date_gmt":"2020-01-25T17:54:47","guid":{"rendered":"https:\/\/www.qualitycompanyformations.co.uk\/blog\/?p=7120"},"modified":"2024-05-01T00:38:22","modified_gmt":"2024-04-30T23:38:22","slug":"information-commissioners-office-ico","status":"publish","type":"post","link":"https:\/\/www.qualitycompanyformations.co.uk\/blog\/information-commissioners-office-ico\/","title":{"rendered":"What is the Information Commissioner\u2019s Office (ICO)?"},"content":{"rendered":"            <div class='post-lastupdated'>\n                <strong>Last updated: 1 May 2024<\/strong>\n            <\/div>\n        \n<p>The Information Commissioner&#8217;s Office (ICO) describes itself as the \u201c<em>UK\u2019s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.<\/em>\u201d Headed up by the Information Commissioner, Elizabeth Denham (as at January 2020), the ICO deals with a variety of issues, including:<\/p>\n<ul>\n<li>Data protection complaints &#8211; the ICO handles complaints in relation to regulatory concerns about how organisations handle personal data.<\/li>\n<li>Registration &#8211; most organisations which handle data are required to register with the ICO and pay an annual fee, as well as provide an up-to-date list of Data Protection Officers (DPO).<\/li>\n<li>Enforcement &#8211; the ICO can take action against any data protection breaches, conducting investigations, making decision notices, issuing fines and pursuing matters through the courts if necessary.<\/li>\n<li>Guidance &#8211; the ICO provides detailed guides to data protection and information law regulations, as well as creating resources which explain the rights of individuals in relation to their personal data, along with the responsibilities of organisations which control or process personal data.<\/li>\n<\/ul>\n            <a href=\"https:\/\/www.qualitycompanyformations.co.uk\/fully-inclusive-package\/\" class=\"related related-buy\" data-wpel-link=\"internal\"><span class=\"related-title related-buy-title\">Set up a limited company with our Fully Inclusive Package - now only \u00a3129.99<\/span><\/a>\n        \n<p>Some of the main pieces of legislation within the ambit of the <a href=\"https:\/\/ico.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">Information Commissioner&#8217;s Office<\/a> include:<\/p>\n<ul>\n<li>Data Protection Act 2018 (DPA)<\/li>\n<li>General Data Protection Regulation (GDPR)<\/li>\n<li>Freedom of Information Act (FOIA)<\/li>\n<li>Privacy and Electronic Communications Regulations (PECR)<\/li>\n<li>Investigatory Powers Act (IPA)<\/li>\n<\/ul>\n<p>Although the ICO is an independent public body, it is sponsored by the Department for Digital, Culture, Media and Sport.<\/p>\n<h3>Registering with the ICO<\/h3>\n<p>Any organisation (including limited companies and sole traders) which processes personal data is required to register with the ICO, subject to certain limited <a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-data-protection\/guide-to-the-general-data-protection-regulation-gdpr\/data-protection-fee\/exemptions\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">exemptions<\/a> (e.g. elected representatives, such as MPs and councillors in county councils). The ICO provides an <a href=\"https:\/\/ico.org.uk\/for-organisations\/data-protection-fee\/self-assessment\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">online self-assessment tool<\/a> to help businesses and individuals ascertain whether or not they need to register.<\/p>\n<p>The requirement to register with the Information Commissioner&#8217;s Office and pay the relevant fee (see below) is set out by <a href=\"https:\/\/www.legislation.gov.uk\/ukdsi\/2018\/9780111165782\/contents\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">Data Protection (Charges and Information) Regulations 2018<\/a> &#8211; and failure to do so will result in a fixed penalty. The ICO maintains a <a href=\"https:\/\/ico.org.uk\/ESDWebPages\/Search\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">public register<\/a> of organisations and people who have registered, which includes:<\/p>\n<ul>\n<li>Name and address of the registered company\/individual (along with any other trading names);<\/li>\n<li>Registration number;<\/li>\n<li>Payment tier;<\/li>\n<li>Date of initial registration and expiry date of current registration period; and<\/li>\n<li>Name and contact details for Data Protection Officer (see below) if applicable.<\/li>\n<\/ul>\n<p>In December 2019, <a href=\"https:\/\/ico.org.uk\/about-the-ico\/news-and-events\/news-and-blogs\/2019\/12\/the-data-protection-fee-does-your-company-need-to-pay\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">the ICO launched a new campaign<\/a> under which they plan to write to all registered companies in the UK, reminding them of their legal responsibility to pay an annual fee if they process personal data. As a consequence, most recently formed companies can expect to be contacted by the ICO.<\/p>\n            <a href=\"https:\/\/www.qualitycompanyformations.co.uk\/services\/confirmation-statement\/\" class=\"related related-buy\" data-wpel-link=\"internal\"><span class=\"related-title related-buy-title\">Take the stress out of filing deadlines with our Confirmation Statement Service<\/span><\/a>\n        \n<p><strong>Fees<\/strong><\/p>\n<p>There is an annual fee to pay upon registration, with three tiers, depending on company size and turnover:<\/p>\n<ul>\n<li>Tier 1 (\u00a340) &#8211; this applies to organisations which have a maximum turnover of \u00a3632,000 for their financial year, and a maximum of 10 members of staff (this includes all employees, workers, office holders and partners).<\/li>\n<li>Tier 2 (\u00a360) &#8211; the cap on turnover is \u00a336 million, and there should be no more than 250 members of staff.<\/li>\n<li>Tier 3 (\u00a32,900) &#8211; the largest organisations by turnover and\/or staff will fall into this category.<\/li>\n<\/ul>\n<p>The ICO has created an online <a href=\"https:\/\/ico.org.uk\/for-organisations\/how-much-will-i-need-to-pay\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">fee assessment tool<\/a> to help organisations decide which tier they fall into.<\/p>\n<h4>How to register with the Information Commissioner&#8217;s Office<\/h4>\n<p>Registration and payment need to be completed online at the same time. <a href=\"https:\/\/ico.org.uk\/registration\/new\/about\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">First time registration with the ICO<\/a> takes about 15 minutes and requires:<\/p>\n<ul>\n<li>details of the company or organisation<\/li>\n<li>details of the number of staff and annual turnover<\/li>\n<li>credit or debit card details<\/li>\n<\/ul>\n<p>Information submitted will appear on the public register, unless specified otherwise.<\/p>\n<p>Organisations which have previously registered will receive a reminder to <a href=\"https:\/\/ico.org.uk\/for-organisations\/data-protection-fee\/renew\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">renew the annual data protection registration fee<\/a>\u00a0around six weeks before it expires. The order reference and registration reference will be required to complete payment by credit or debit card. There is a fee reduction of \u00a35 if opting to pay by direct debit. See the <a href=\"https:\/\/ico.org.uk\/for-organisations\/data-protection-fee\/renew\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">renewal page on the ICO website<\/a>\u00a0for further information.<\/p>\n<p>If any details (e.g. registered address) need to be changed since registration or renewal, it is possible to email or call the ICO, quoting your registration and security numbers. Further <a href=\"https:\/\/ico.org.uk\/for-organisations\/data-protection-fee\/change\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">information on changing your details with the ICO can be found here<\/a>.<\/p>\n<h4>Adding a Data Protection Officer (DPO)<\/h4>\n<p>The General Data Protection Regulation (GDPR) introduced a requirement for public authorities\/bodies or companies carrying out certain types of personal data processing (e.g. large scale online behavioural tracking or processing of data relating to criminal convictions etc.) to appoint a <a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-data-protection\/guide-to-the-general-data-protection-regulation-gdpr\/accountability-and-governance\/data-protection-officers\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">Data Protection Officer<\/a> (DPO). The role of a DPO is essentially to monitor internal compliance of data protection rules, and to act as a source of advice and initial point of contact for such matters, liaising with third parties (including the ICO) where necessary.<\/p>\n<p>To add a DPO, companies should send an email to: <em>dataprotectionfee@ico.org.uk<\/em> with the subject line: \u2018Add a DPO\u2019 along with <a href=\"https:\/\/ico.org.uk\/for-organisations\/data-protection-fee\/your-data-protection-officer-is\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">required details of the DPO<\/a>.<\/p>\n                                                    <a href=\"https:\/\/www.qualitycompanyformations.co.uk\/blog\/fix-common-mistakes-made-incorporation\/\" class=\"related\" data-wpel-link=\"internal\"><span class=\"related-title\">How to fix common mistakes made on incorporation  \u00a0<\/span><\/a>\n                    \n<h3>Making a data protection complaint<\/h3>\n<p>The Information Commissioner&#8217;s Office deals with a wide range of complaints regarding the use of personal information by organisations, including:<\/p>\n<ul>\n<li>Nuisance phone calls, spam emails or text messages (and even fax messages for those organisations which still use facsimile machines).<\/li>\n<li>Concerns about how an organisation is using personal information (e.g. if information is incorrect, is held for too long, or is not being kept secure).<\/li>\n<li>Cookie consent &#8211; the ICO provides an online resource for reporting concerns about specific cookies or similar technologies being deployed by websites.<\/li>\n<li>Right to be forgotten &#8211; if an internet search (e.g. via Google) brings up search results which include personal information that has a detrimental impact (e.g. contains defamatory comments) then the ICO can look into this and potentially take action.<\/li>\n<li>Freedom of information &#8211; if a public body is frustrating a legitimate freedom of information request (i.e. in contravention of their duties under the Freedom of Information Act), individuals can complain to the ICO.<\/li>\n<li>EU-US Privacy Shield &#8211; any personal information transferred between the EU and US is subject to a data protection agreement known as \u2018Privacy Shield\u2019. Any concerns regarding personal information transferred from the UK to America can be taken up with the ICO (by emailing them at privacyshield@ico.org.uk). <em>Although the status of the UK within this scheme post-Brexit is uncertain, it is likely that the UK will continue to broadly align its data protection rules with the EU.<\/em><\/li>\n<\/ul>\n<p>To make a complaint relating to data protection or the (mis)use of personal information, follow the instructions on the <a href=\"https:\/\/ico.org.uk\/make-a-complaint\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">ICO website<\/a>.<\/p>\n<h3>What are the enforcement powers of the Information Commissioner&#8217;s Office?<\/h3>\n<p>Enforcement powers of the ICO are set out in <a href=\"http:\/\/www.legislation.gov.uk\/ukpga\/2018\/12\/part\/6\/enacted\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">Part 6 of the Data Protection Act 2018<\/a> (DPA). One of the key tools at the disposal of the ICO is the power to issue fines in respect of data protection law breaches; these are known as penalty notices. The maximum limit of penalty notices was significantly increased by the GDPR from \u00a3500,000 to the higher of \u20ac20 million or 4% of global annual turnover.<\/p>\n<p>The DPA also arms the Information Commissioner&#8217;s Office with the power to issue three other specific types of notices, namely:<\/p>\n<h4>Information notices<\/h4>\n<p>An information notice is a formal request for a data controller, processor or individual to provide the ICO with certain information which will assist them with an investigation into a suspected compliance failure. There will be a specified time frame in which the information has to be provided. The provision of false information in connection with an information notice may lead to a criminal conviction.<\/p>\n            <a href=\"https:\/\/www.qualitycompanyformations.co.uk\/services\/registered-office-address\/\" class=\"related related-buy\" data-wpel-link=\"internal\"><span class=\"related-title related-buy-title\">Don\u2019t want your home address on the public record?<\/span><\/a>\n        \n<h4>Assessment notices<\/h4>\n<p>Under section 146 of the DPA, the ICO can issue an \u2018assessment notice\u2019 which essentially requires a data controller or processor to allow ICO representatives to conduct an investigation. This may include requiring the controller or processor to:<\/p>\n<ul>\n<li>Permit ICO representatives to enter specified premises (i.e. to find evidence of a potential data protection breach).<\/li>\n<li>Direct ICO representatives to relevant documents or equipment on the premises.<\/li>\n<li>Provide copies of any potential evidence.<\/li>\n<li>Allow ICO representatives to observe processing of personal data which takes place on the premises.<\/li>\n<li>Organise interviews with relevant staff and contractors.<\/li>\n<\/ul>\n<p>Assessment notices may be issued on the basis of \u2018urgent\u2019, \u2018no-notice\u2019 or \u2018short-notice\u2019 depending on the circumstances (e.g. if the ICO believes there is a threat of evidence being destroyed).<\/p>\n<h4>Enforcement notices<\/h4>\n<p>If the Information Commissioner&#8217;s Office is satisfied that an organisation has failed in its duties under data protection or information law, it can issue an enforcement notice.<\/p>\n<p>This will specify actions which must be taken by the organisation to rectify their failings and bring it into line with the regulations &#8211; or alternatively it will require that certain actions are stopped (e.g. processing of personal information). Specific timescales will normally apply.<\/p>\n<p>Failure to comply with information, assessment, or enforcement notices may result in a penalty notice being issued. Court action may also be taken.<\/p>\n<p>To find out more about the enforcement powers of the Information Commissioner&#8217;s Office, see their <a href=\"https:\/\/ico.org.uk\/media\/about-the-ico\/documents\/2259467\/regulatory-action-policy.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" data-wpel-link=\"external\">Regulatory Action Policy<\/a>.<\/p>\n                                                    <a href=\"https:\/\/www.qualitycompanyformations.co.uk\/blog\/what-happens-after-you-set-up-a-company\/\" class=\"related\" data-wpel-link=\"internal\"><span class=\"related-title\">What happens after you set up a company?<\/span><\/a>\n                    \n"},"excerpt":{"rendered":"<p>The Information Commissioner&#8217;s Office (ICO) describes itself as the \u201cUK\u2019s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.\u201d Headed up by the Information Commissioner, Elizabeth Denham (as at January 2020), the ICO deals with a variety of issues, including: Data protection&hellip;<\/p>\n","protected":false},"author":10,"featured_media":7109,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false},"categories":[1234],"tags":[],"class_list":["post-7120","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-compliance-legal-filings","category-1234","description-off"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v23.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is the Information Commissioner\u2019s Office (ICO)?<\/title>\n<meta name=\"description\" content=\"Discover the role and enforcement powers of the Information Commissioner&#039;s Office (ICO), how to register, and how to make a data protection complaint.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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